How do I place my order on Fiery Falcon website?

Go to our main navigation bar, browse items by category, and select the items you want to buy. After finalizing your choice(s) go for checkout, and select your shipping methods and payment options. Once you have made the payment your checkout will be complete.

How do I check my order status?

Simply go to the Track Your Orders page. Please have your order number handy to insert into the required field.

What forms of payment does Fiery Falcon accept for online purchase?

We accept payments by Visa and MasterCard, American Express (debit, credit and gift cards), as well as payments by bKash, Nagod and cash-on-delivery.

What currency will my order be billed in?

Your billing amount will be shown in Bangladeshi Taka on the payment gateway.

How long will it take to receive my order?

Standard shipping time is 3-5 business days

Can I ship different items to different shipping addresses?

We process one shipping address per order. If you would like to ship to different addresses you could consider placing separate orders and making payments for them separately.

Do I have to sign up for a Fiery Falcon account to buy something at fieryfalcon.net?

Yes, you are required to create an account to place an order.

When will my credit card be charged?

Your card will be charged after your card has been approved through SSL Commerz’s secured payment gateway.

Can I use gift voucher as a mode of payment online?

Unfortunately, we are unable to offer you this option at the moment.

Do I need to pay duties and taxes?

No additional VAT and Taxes are included.