What information we collect:

When you visit fieryfalcon.net website and its subpages, place an order, make a purchase, contact us or participate in any activities we conduct, we collect your identifiable information, viz.: name, email address, phone number, etc. We also maintain records of your history and interests to improve your shopping experience.

How we collect information:

We collect personal information when you:

  • Purchase, order, return or exchange products and services
  • Register on our website or
  • Track your order through our website
  • Sign up for Fiery Falcon blog
  • Send or purchase a gift card
  • Participate in our promotions or surveys
  • Contact us with a comment, question or complaint

How we use the collected information:

We use your identifiable information to help us learn more about your shopping preferences and to provide you with the best possible products and services. In this regard, we may share your identifiable information with third-parties that provide us support services or help us to market Fiery Falcon products and services. Third-parties are contractually prohibited from using your identifiable information in any manner other than helping Fiery Falcon. We may share your personal information if necessary to comply with laws, government requests or to protect the rights of Fiery Falcon.

We may use your identifiable information to send periodic emails to provide you with information and updates regarding Fiery Falcon new arrivals, campaigns, and any other activities. However, if you prefer to no longer receive emails from us, you can unsubscribe following the instructions at the bottom of each of our emails.

Third party policy:

We may pass your details (Name, email address, phone number) to other companies affiliated with us (for different service providing issue) only for the purpose of providing you better service. We may somewhat pass your details to our agents and subcontractors to help with analyzing data and providing us with marketing or customer service assistance. We may also use third parties to assist us with delivering products to you and to help us to collect payments (cash on delivery) from you. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Security of your information:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Visit our Terms and Conditions page to learn more about our complete terms of service.

Your right to withdraw & change:

If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information and if you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at support@fieryfalcon.net